Cultural Competency

A Treatment Improvement Protocol: Improving Cultural Competence (PDF, 4.21 MB)

Best practice guidelines for treatment of substance use disorders, with a focus on cultural competence. Substance Abuse and Mental Health Services Administration, U.S. Department of Health and Human Services

Advancing Effective Communication, Cultural Competence, and Patient- and Family-Centered Care for the Lesbian, Gay, Bisexual, and Transgender (LGBT) Community

A field guide to create a more welcoming, safe and inclusive environment that contributes to improved health care quality for lesbian, gay, bisexual, and transgender (LGBT) patients and their families. The Joint Commission

Center for Multicultural Health

Promotes the health and well-being of people in diverse communities

Clear Communication: Cultural Respect

A description of what is cultural respect and answers to frequently asked questions about cultural respect in the context of National Institutes of Health. National Institutes of Health, U.S. Department of Health and Human Services

Cross Cultural Health Care Program

Addresses broad cultural issues that impact the health of individuals and families

Cultural and Linguistic Competency - Office of Minority Health. Web site with guides, national standards, policies, initiatives, laws, reports, and training tools

Office of Minority Health, U.S. Department of Health and Human Services

Cultural Sensitivity, A Pocket Guide for Health Care Professionals -Full text – Joint Commission - 2012

Culture Clues™

Tip sheets for clinicians to increase their awareness about concepts and preferences of patients from the diverse cultures. University of Washington Medical Center.

Diversity and Cultural Competency

Link to resources on cultural competency. Administration on Aging, U.S. Department of Health and Human Services

Equity of Care

List of resources, blogs, and newsletters about increasing cultural competency training and diversity in governance and leadership. American Hospital Association

Ethnicity, Culture and Alcohol

Training module to familiarize people with literature that relates alcohol issues to race, ethnicity, and culture. National Institute on Alcohol Abuse and Alcoholism


Information about cultural beliefs and medical issues for the health care of recent immigrants. Harborview Medical Center, University of Washington

Health Equity

Compilation of Web sites, reports, guidelines, and training tools. The Joint Commission

Minority Health and Health Equity Archive

An electronic archive for digital resource materials in the fields of minority health and health disparities research and policy. University of Maryland Center and University of Pittsburgh

National Center for Cultural Competence (NCCC)

Resources for culturally and linguistically competent service delivery systems. Georgetown University Center for Child and Human Development

A Physician’s Practical Guide to Culturally Competent Care

Self-directed training course for physicians, physician assistants, and nurse practitioners. CME and CEU credits available. Office of Minority Health, U.S. Department of Health and Human Services

Reducing Disparities in Health Care

A list of resources for physicians to reduce health disparities, research on eliminating health care inequalities, and work by the American Medical Association to reduce health care disparities. American Medical Association

State Minority Health Contacts

Interactive map locating minority health points of contact in states and territories. Office of Minority Health Resource Center, U.S. Department of Health and Human Services

Think Cultural Health

Continuing education programs for nurses and physicians. Office of Minority Health, U.S. Department of Health


Mission Statement

The mission of SMHCS Medical Library is to provide all staff unfettered access to evidence based medical information ensuring that the right information gets to the right team member, at the right time – all in the interest of increasing quality healthcare and patient safety for SMHCS.  


Library Services


Clinical Librarian:Yvonne N. Boudreau, MLIS, MS, AHIP, Manager, SMHCS Medical Library

​​​ Hours: All SMHCS Team Members may enter the Medical Library 24 hours a day by swiping their ID Badge at the entrance door. 

Food, Drink: The Medical Library is a designated space where you are not only able to re-charge the mind, but also able to re-fuel the body. So, bring your coffee and your lunch but please keep your work space super clean.

Cell Phone Usage: Work associated cell phone usage is welcomed. Please be courteous.

Pandemic Policy: Masks must be worn at all times while in the library.  Please wipe your mouse & keyboard after use - supplies provided. 

Visitor Policy:  Out of an abundance of caution, the Medical Library is temporarily closed to the public.  Please visit this webpage to view the SMHCS visitor policy.  


Contact: SMH Medical Library email is :


Sarasota Memorial Hospital
Waldemere Tower, 3rd Floor
1700 South Tamiami Trail
Sarasota, FL 34239

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